Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you,” “Customer”) and Notebook Labs LLC (“Radar,” “we,” “us”) governing your use of the Radar service at ourradar.com and related products (the “Service”). By creating an account, clicking “I agree,” or using the Service, you accept these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind it.

Radar provides AI-powered inbound lead capture: hosted intake links, natural-language parsing of submissions into structured lead data, SMS notifications, dashboard, integrations, and related features.

• You must be at least 18 and able to form a binding contract.
• You must provide accurate information and keep it current.
• You are responsible for safeguarding credentials and for all activity on your account.
• Notify us promptly at security@ourradar.com of suspected unauthorized access.

• Plans, pricing, and any free trial are described on our pricing page. We may change prices on 30 days’ notice; changes apply to the next billing cycle.
• Fees are billed in advance, are non-refundable except where required by law, and are exclusive of taxes, which you are responsible for.
• You authorize us and our payment processor (Stripe) to charge your payment method on a recurring basis.
• Overdue amounts may accrue interest at 1.5%/month or the maximum allowed by law.
• You may cancel anytime in the dashboard; cancellation stops future renewals and takes effect at the end of the current billing period.

By providing a mobile number and enabling SMS notifications, you expressly consent to receive recurring transactional SMS messages from Radar (lead alerts, billing, security) at the number provided, sent via an automated dialing system. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Carriers are not liable for delayed or undelivered messages.

You represent that you own or are authorized to receive messages at any number you submit, and you will keep your number current. SMS is governed by the US TCPA, the Canadian CASL, and carrier rules including A2P 10DLC; you agree not to use the Service in violation of these laws.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on subprocessors.

“Customer Data” means data you upload, configure, or that Prospects submit through your intake links. As between you and Radar, you own Customer Data. You grant Radar a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide and improve the Service and as permitted by the Privacy Policy.

You are the data controller for Prospect submissions; Radar is your processor. You represent and warrant that:

• You have all necessary rights, consents, and lawful bases to collect Prospect data through your Radar links and to have Radar process it.
• Your intake links and any pages embedding them include a privacy notice consistent with applicable law.
• You will not use the Service to send unsolicited messages to Prospects, build a marketing list without consent, or process special-category data without appropriate safeguards.

You will indemnify Radar for claims arising from your failure to comply with this Section (see Section 12).

You will not, and will not allow any third party to:

• Use the Service to violate any law or third-party right, including TCPA, CAN-SPAM, GDPR, CCPA/CPRA, or carrier rules.
• Send spam, phishing, malware, harassing, hateful, sexually explicit involving minors, or unlawful content.
• Impersonate any person or entity, or misrepresent affiliation.
• Reverse engineer, decompile, or attempt to extract source code, except as expressly permitted by law.
• Probe, scan, or test the vulnerability of the Service without prior written permission.
• Interfere with or disrupt the Service or its infrastructure.
• Use the Service to build a competing product or to benchmark without consent.
• Resell or sublicense the Service except through an authorized reseller agreement.
• Submit data subject to HIPAA, GLBA, FERPA, or PCI-DSS unless we have a separate written agreement covering it.

We may suspend or terminate accounts that violate this Section without notice.

The Service uses third-party AI models to parse Prospect submissions. AI outputs may be incorrect, incomplete, or biased. You are responsible for reviewing outputs before relying on them for any business or legal decision. Radar does not warrant the accuracy of AI-generated content. You will not submit through the Service any data that you are prohibited by contract or law from disclosing to AI providers.

The Service, including all software, design, trademarks, and documentation, is owned by Radar or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms during your subscription. All rights not expressly granted are reserved.

If you provide feedback, you grant Radar a perpetual, irrevocable, royalty-free license to use it without restriction.

The Service may interoperate with third-party services (CRMs, Slack, Zapier, etc.). Your use of those services is governed by their terms, and Radar is not responsible for them. You authorize Radar to exchange Customer Data with any integration you enable.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Radar disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. Radar does not warrant that AI outputs will be accurate or that lead notifications will always be delivered.

You will defend, indemnify, and hold harmless Radar, its affiliates, and personnel from any claim, loss, damage, liability, and expense (including reasonable attorneys’ fees) arising from (a) your or your end users’ use of the Service, (b) Customer Data, (c) your violation of these Terms or applicable law, or (d) your alleged infringement of any third-party right.

To the maximum extent permitted by law, Radar will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or business opportunities, even if advised of the possibility. Radar’s total aggregate liability under these Terms will not exceed the greater of (i) the amount you paid Radar in the 12 months preceding the event giving rise to the claim or (ii) US$100.

These Terms remain in effect while you use the Service. You may terminate by canceling your subscription. We may suspend or terminate immediately for breach, non-payment, risk to the Service or other users, or to comply with law. Upon termination, your right to use the Service ends; Sections that by their nature should survive will survive (including IP, disclaimers, indemnity, liability limits, and dispute resolution). You may export Customer Data for 30 days after termination, after which we may delete it.

We may update these Terms; material changes will be announced in-app or by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

Arbitration and class-action waiver. Except for claims for injunctive relief related to intellectual property, any dispute will be finally resolved by binding individual arbitration administered by JAMS under its Streamlined Rules in Delaware. You waive any right to participate in a class action or class-wide arbitration. You may opt out of arbitration within 30 days of accepting these Terms by emailing legal@ourradar.com.

• Entire agreement. These Terms, the Privacy Policy, and any order form make up the entire agreement.
• Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
• Severability. If a provision is unenforceable, the rest remain in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Force majeure. Neither party is liable for failures caused by events beyond reasonable control.
• Notices. To Radar: legal@ourradar.com. To you: the email on your account.
• US government users. The Service is “commercial computer software” provided with restricted rights.

Notebook Labs LLC
Attn: Legal
legal@ourradar.com